Potomac Service Center to Begin Handling Corrections to EADs Issued With Inccorect Information Due to USCIS Error

Alexander J. Segal's picture

In a post dated April 3, 2017, the United States Citizenship and Immigration Services (USCIS) announced that beginning on April 17, 2017, the Potomac Service Center will begin handling corrections to Employment Authorization Documents (EADs) that were issued by the Potomac Service Center and that may have incorrect information due to error on the part of the USCIS [link]. Previously, individuals who received EADs from the Potomac Processing Center with incorrect information due to USCIS error had to send their EADs to the Nebraska Service Center to procure corrections.

Potomac Processing

This USCIS notice applies only to individuals who:

  • Had a Form I-765, Application for Employment Authorization, approved by the Potomac Processing Center;
  • Were issued an EAD with incorrect information; and
  • The incorrect information is due to USCIS error.

The USCIS explains that such individuals must return the original EAD card along with a detailed explanation of the error and supporting documentation to the Potomac Processing Center at the following address:

Potomac Processing Center

U.S. Citizenship and Immigration Services

2200 Potomac Center Drive, Stop 2425

Arlington, VA 20598-2425

The USCIS explains that affected individuals are not required to submit a new Form I-765 with fee.

If the Potomac Processing Center determines that the EAD contains incorrect information and the incorrect information is due to USCIS error, the Potomac Processing Center will issue a corrected EAD within 30 days of receiving the EAD that contained incorrect information due to USCIS error.

However, if the Potomac Processing Center determines that the EAD contains incorrect information that is not due to error on the part of the USCIS, it will return the card to the individual who sent it. In that case, the individual will be required to follow the regular process for seeking a replacement EAD. This involves filing a new Form I-765 with fee, along with other steps.



Wendy Sun's picture

My EAD card was returned to Potomac Center as undelivered becasue they didn't include my apt number while mailing it. I made a service request to re-ship it but 90 days have passed, my EAD card is still lying at their office and no one has attempted to ship it out. They ask me to wait 30 days after 30 days. I have been unemployed for 3 months though I have an offer on hand. Without the EAD card, I can't on board and work with the firm. What should I do? The local congressman helped me to push them. They responded 'please allow 30 days for the delivery' which is bullshit. I called in the customer service. They said the card was not shipped at all. They failed to meet their so called 30 days deadline three times. I don't know how to push them.